Your Privacy Matters to Us
At SMSTouch, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and communication services.
1. Information We Collect
We may collect personal and business information including your name, company name, email address, phone number, billing information, communication preferences, and other details required to provide our services effectively.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our communication services.
- Process registrations and customer inquiries.
- Deliver Bulk SMS, WhatsApp, Voice, and AI services.
- Improve website performance and user experience.
- Provide technical support and customer assistance.
- Send important service updates and notifications.
3. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. Your data is stored on secure servers with appropriate security controls.
4. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve website performance, understand visitor behavior, and provide a better browsing experience. You can disable cookies through your browser settings if preferred.
5. Information Sharing
We do not sell, rent, or trade your personal information. Information may only be shared with trusted service providers, telecom operators, or legal authorities where required for service delivery or compliance with applicable laws.
6. Communication Services
Customers using Bulk SMS, WhatsApp Business API, Voice Calls, IVR, AI Calling, or related communication services are responsible for ensuring that recipient information has been collected legally and that all applicable regulations are followed.
7. Third-Party Services
Some services integrate with third-party platforms such as WhatsApp Business API, telecom operators, payment gateways, cloud providers, and analytics services. Their privacy practices are governed by their own respective privacy policies.
8. Data Retention
We retain customer information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Update your communication preferences.
- Contact us regarding any privacy-related concerns.
10. Policy Updates
SMSTouch reserves the right to update this Privacy Policy whenever necessary. Updated versions will be published on this page with the latest revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
- Email: info@smstouch.in
- Phone: +91 86028 94389
- Website: www.smstouch.in
Your Privacy is Our Priority
We are committed to protecting your information and maintaining the highest standards of security, transparency, and trust in every service we provide.
Contact Us